winmy12 is committed to protecting the personal data of every player who uses our platform. This Privacy Policy explains in plain terms what data we collect, how we use it, who we share it with, and what rights you hold over your own information.
This Privacy Policy ("Policy") is issued by winmy12 ("we", "us", "the Platform", "winmy12") and governs the collection, processing, storage, and disclosure of personal data relating to individuals ("you", "User", "Player") who access or use the winmy12 online gaming platform at https://winmy12.cam and all associated services.
winmy12 serves players across Malaysia, including Kuala Lumpur, Penang, Johor Bahru, Petaling Jaya, and Shah Alam. We are committed to handling your personal data with transparency, fairness, and security, in accordance with applicable data protection laws and international best practice standards.
By registering an Account on winmy12, making a deposit, or otherwise using our services, you acknowledge that you have read and understood this Policy and consent to the processing of your personal data as described herein. If you do not agree with the terms of this Policy, you must immediately cease using the Platform.
The following terms carry specific meanings throughout this Policy:
winmy12 collects Personal Data through multiple channels, including your voluntary submission during registration, your use of the Platform, and automated technical means. The categories of data we collect are set out below.
When you create an Account, we collect your full name, date of birth, nationality, email address, phone number, and residential address. This information is required to establish your Account and verify your eligibility.
To comply with our anti-money laundering obligations and to verify your age, we may collect copies of government-issued identity documents (such as your Malaysian MyKad or passport), proof of residential address (such as a utility bill or bank statement), and proof of payment method ownership.
We collect details of all financial transactions conducted through your Account, including deposit amounts, withdrawal requests, payment method identifiers (partial card numbers, eWallet references, bank account details), and transaction timestamps. All MYR transactions via Touch 'n Go eWallet, DuitNow, FPX, Maybank, CIMB, Public Bank, Hong Leong, Boost, and GrabPay are logged.
We record data related to your use of the Platform, including game sessions, bet amounts, wagering history, game outcomes, login timestamps, session duration, and any communications with our support team.
We automatically collect technical information including your IP address, browser type and version, operating system, device identifier, time zone, referral URL, and pages visited. This data is collected via Cookies and similar tracking technologies as described in Section 7.
| Data Category | Examples | Collection Method |
|---|---|---|
| Identity Data | Full name, date of birth, nationality | Voluntary (registration) |
| Contact Data | Email address, phone number, address | Voluntary (registration) |
| KYC Documents | MyKad, passport, utility bill | Voluntary (verification request) |
| Financial Data | Deposit/withdrawal records, payment method refs | Automated (platform activity) |
| Gameplay Data | Bet history, game sessions, RTP outcomes | Automated (platform activity) |
| Technical Data | IP address, device type, browser, cookies | Automated (technology) |
winmy12 processes your Personal Data only for specified, explicit, and legitimate purposes. We do not process your data in any manner incompatible with the purposes for which it was collected. Our primary processing purposes are:
winmy12 processes your Personal Data under one or more of the following legal bases, depending on the specific processing activity:
winmy12 does not sell, rent, or trade your Personal Data to third parties for their own marketing purposes. We may share your data with trusted third parties only in the following limited circumstances:
winmy12 uses cookies and similar tracking technologies to operate and improve the Platform. Cookies are small text files placed on your device when you visit our site. The types of cookies we use are:
You may control non-essential cookies through your browser settings. However, disabling strictly necessary cookies will prevent you from using the Platform. Continued use of the Platform without adjusting your browser settings constitutes acceptance of our use of cookies as described in this Policy.
winmy12 retains your Personal Data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:
Upon expiry of the applicable retention period, Personal Data will be securely deleted or anonymised in a manner that prevents reconstruction.
winmy12 implements appropriate technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, or disclosure. Our security measures include but are not limited to:
While we take all reasonable steps to protect your data, no data transmission over the internet is entirely secure. You acknowledge that any transmission of your data to and from our Platform is at your own risk, and you are responsible for ensuring that your own devices and network connections are adequately secured.
Subject to applicable law, you hold the following rights with respect to your Personal Data held by winmy12. To exercise any of these rights, please contact us as set out in Section 14.
winmy12 will respond to verifiable data subject requests within thirty (30) days. We may require identity verification before processing your request. Where a request is complex or numerous, we may extend our response period by a further sixty (60) days, of which we will notify you.
The winmy12 Platform is strictly intended for individuals aged 21 years and above. winmy12 does not knowingly collect, process, or retain Personal Data from any person under the age of 21.
If we become aware that Personal Data has been collected from a person under the age of 21, we will take immediate steps to delete such data and close the associated Account. If you believe we have inadvertently collected Personal Data from an underage individual, please contact us immediately at the details provided in Section 14.
winmy12 may transfer your Personal Data to service providers and Data Processors located outside Malaysia or your country of residence. Where such transfers occur, we ensure that adequate safeguards are in place to protect your data, including reliance on standard contractual clauses, adequacy decisions, or equivalent contractual mechanisms as recognised by applicable data protection law.
By using the winmy12 Platform, you consent to such transfers on the terms described in this Policy. If you have questions about specific international transfers, please contact our Data Protection contact as detailed in Section 14.
winmy12 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or Platform features. Material changes will be communicated to registered Account holders via email or an in-Platform notification at least seven (7) days prior to the effective date of the change, unless an urgent update is required by legal or regulatory necessity.
The effective date of the most recent revision is displayed at the top of this Policy. Your continued use of the Platform following the effective date of any amendment constitutes your acceptance of the revised Policy. We recommend that you review this Policy periodically to remain informed of how winmy12 protects your data.
If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your Personal Data, please contact our privacy team using the following details:
winmy12 is committed to resolving all data-related enquiries fairly and transparently. If you are not satisfied with our response to a complaint, you may have the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction.
Your Data, Your Control
winmy12 respects your data rights. Here is a quick summary of what you can request at any time.
Request a full copy of all Personal Data winmy12 holds about you, including how and why it is being processed.
Ask us to correct any inaccurate or incomplete Personal Data in your Account profile or associated records.
Request deletion of your Personal Data where it is no longer necessary, subject to legal retention obligations.
Ask us to limit how we use your data in specific circumstances — for example, while a dispute is being resolved.
Receive a machine-readable copy of Personal Data you provided to us, which you may transfer to another service.
Withdraw your consent for marketing or other consent-based processing at any time, with no impact on prior lawful processing.
Our Data Principles
Six commitments that define how we handle personal data at winmy12
All data transmitted between your device and winmy12 is protected by bank-grade SSL/TLS encryption. Your financial and personal data is never exposed in transit.
winmy12 will never sell, rent, or trade your Personal Data to third parties for commercial purposes. Your data is yours — period.
Identity verification is conducted using industry-standard KYC processes to protect all players from identity fraud and underage gambling.
We only keep your data for as long as legally required. Once the retention period expires, data is securely deleted or irreversibly anonymised.
We use anonymised gameplay analytics to detect potential problem gambling patterns and implement protective measures — protecting players, not exploiting them.
Submit a data access or deletion request and our team will acknowledge it within 48 hours and resolve it within 30 days — in English, Bahasa Melayu, or Mandarin Chinese.
Privacy Understood?
Thousands of Malaysian players from Kuala Lumpur to Penang trust winmy12 with their data and their entertainment every day. We take that responsibility seriously — and our Privacy Policy reflects it.
🔞 For players aged 21 and above only. See our Responsible Gambling page for support tools.